Let's Secure Your
AWS Stack Together
Questions? Feedback? Technical support? Our team of AWS security experts is here to help current and prospective clients with platform guidance, security insights, and implementation support.
Open a Support Ticket
For current or prospective clients needing assistance with AWS security monitoring, compliance questions, or platform setup and configuration.
Open TicketTrack Your Request
Already submitted a ticket? Monitor progress and receive updates on your support requests through our secure tracking portal.
View Ticket StatusWhat to Expect
We pride ourselves on providing exceptional support with real AWS security expertise
Quick Response Times
Most inquiries answered within 24 hours during business days
AWS Security Experts
Specialized guidance for your security posture and compliance needs
Human-First Support
Real people who understand your unique AWS environment challenges
Transparent Tracking
Monitor progress and receive updates on your support requests
Common Support Topics
Here's what we typically help with
Getting Started
Platform setup, IAM configuration, initial scan questions
Dashboard & Reports
Custom dashboards, report interpretation, metrics questions
Security Findings
Understanding findings, remediation guidance, false positives
Alerts & Notifications
Setting up alerts, notification preferences, integration with Slack or email
Technical Issues
Connection problems, scan failures, data discrepancies
Account & Billing
Plan changes, invoices, adding accounts, enterprise inquiries
Not Sure Where to Start?
Browse our free tools and tutorials, or check out our FAQs for answers to common questions about AWS security monitoring.